These terms are an agreement between you and [OPERATOR LEGAL NAME] ("we", "us"), the operator of DocuTrip. By creating an account or using the app, you agree to them and to our Privacy Policy.
1. Who can use DocuTrip
You must be at least 16 years old, and old enough to agree to these terms where you live. You are responsible for your account and for keeping your sign-in details safe.
2. What DocuTrip does
DocuTrip reads the booking emails and documents you send it and organizes them into trips, with tools to plan, share and split costs. We are not a travel agent. Your bookings are contracts between you and the airline, hotel or other provider, and we are not responsible for their services, changes or cancellations.
3. Check important details
Booking details are extracted automatically, partly by AI, and can be incomplete or wrong. Times, gates, terminals and requirements also change. Always confirm flight times, check-in rules, visa and entry requirements and similar details with the provider or the official source before you rely on them. Suggestions from the AI trip planner are ideas, not advice or guarantees.
4. Your content
You keep ownership of everything you send or create in DocuTrip. You give us permission to store, process and display it only as needed to run the service for you and the people you share it with. You confirm that you have the right to send us the content you send, including details of other travellers on your bookings.
5. Acceptable use
Do not:
- use DocuTrip for anything illegal, or to store content you have no right to share;
- send spam, malware or large volumes of non-travel email to your forwarding address;
- try to access other people's accounts or data, or to break, overload or reverse-engineer the service;
- use automated means to scrape or resell the service.
We may suspend or close accounts that break these rules.
6. Ads and partner offers
The free app shows ads, labelled "Sponsored". We may also show offers from travel partners and earn a commission if you book through them, at no extra cost to you. Partner offers are labelled, and any booking you make with a partner is between you and that partner, under their terms.
7. Changes to the service
We are improving DocuTrip all the time, so features may change, and some may become part of a paid plan in the future. We will not take away a feature you have paid for during the period you paid for.
8. Ending your account
You can stop using DocuTrip and delete your account at any time. We may close an account that breaks these terms or stays inactive for a long time, after notice where possible.
9. Disclaimers
DocuTrip is provided "as is" and "as available". As far as the law allows, we do not promise that it will be uninterrupted, error-free or that extracted information will be accurate. Keep your original confirmations and documents.
10. Limitation of liability
As far as the law allows, we are not liable for indirect or consequential losses, such as missed flights or connections, lost bookings or lost profits, arising from your use of DocuTrip. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim and USD 50. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.
11. App stores
If you downloaded DocuTrip from the Apple App Store, these terms are between you and us, not Apple. Apple is not responsible for the app or its support, and Apple and its subsidiaries may enforce these terms as third-party beneficiaries. Your use must also follow the App Store and Google Play terms of service.
12. Governing law
These terms are governed by the laws of [GOVERNING-LAW COUNTRY], without affecting the mandatory consumer protections of the country where you live.
13. Changes to these terms
We will post updated terms here and change the date at the top. For significant changes, we will tell you in the app or by email before they take effect. If you keep using DocuTrip after that, you accept the new terms.