This page explains how to delete your DocuTrip account (developer: [OPERATOR LEGAL NAME]) and what happens to your data.
How to delete your account
In the app
- Open DocuTrip and go to the Profile tab.
- Scroll down and tap Delete account.
- Confirm. Your account and its data are deleted right away, and you are signed out.
Without the app
Email privacy@travelup.world from the email address you use for DocuTrip, with the subject "Delete my DocuTrip account". We confirm the request by replying to that address, so nobody else can delete your account, and we delete it within 30 days.
You can also delete individual bookings, trips, notes and expenses in the app at any time without deleting your account.
What we delete
- Your account: name, email address, sign-in details and forwarding address.
- Every email you forwarded and every document, photo and attachment you shared.
- Your bookings, trips you own, expense groups you own, notes you wrote, insurance policies, loyalty programs and AI planner chats.
- Trips and expense groups you own are deleted for everyone you shared them with. Other members keep their own bookings, unassigned.
- If you signed in with Apple, we also revoke DocuTrip's access to your Apple ID.
What we keep, and for how long
- Shared records: plan items, expenses and guests you added to another person's trip or expense group stay there, so their plans and balances stay complete, but they are no longer linked to your account.
- Backups: deleted data rolls out of our backups within a further 30 days.
- Technical logs: deleted automatically after 90 days.
- Legal records: anything we must keep by law (for example payment records, if you made a purchase), for as long as the law requires.
Questions? See our Privacy Policy or email privacy@travelup.world.